Your privacy is important to us
This policy sets out how we handle your personal information if you’re a visitor to our site.
The type of personal information we collect
We collect specific personal information about visitors and users of our sites.
The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, content you direct us to make available on our Site and web analytics data.
How we collect personal information
We collect personal information directly when you provide it to us, automatically as you navigate through the site or other people when you use services associated with the site.
We collect your personal information when subscribing to a newsletter, email list, submit feedback, fill out the form, or send us a communication.
How we use personal information
Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:
- operating the Site;
- providing you with services described on the Site;
- verifying your identity when you sign in to any of our Site;
- responding to questions, and helping facilitate the resolution of any disputes;
- updating you with operational news and information about our Site and services e.g. to notify you about changes to our Sites, website disruptions or security updates;
- carrying out technical analysis to determine how to improve the Site and services we provide;
- monitoring activity on the Site, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Site;
- managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Site or asking for your feedback or whether you want to participate in a survey;
- managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
- training our staff about how to best serve our user community;
- improving our products and services
Where you give us consent:
- To present you marketing information about products and services which we feel may interest you; and for purposes which are required by law.
- To respond to requests by government, a court of law, or law enforcement authorities conducting an investigation.
We will disclose personal information to the following recipients:
Subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above);, in particular: website hosting providers technical and customer support services which are located in US and Romania; marketing and analytics services which are located in the US; security and fraud prevention services which are located in the US; Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations:
- professional advisers (lawyers, accountants, financial advisers etc.) which are located in the US
- regulators and government authorities in connection with our compliance procedures and obligations;
- a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
- a third party, to enforce or defend our rights, or to address financial or reputational risks;
- a rights holder concerning an allegation of intellectual property infringement or any other infringement;
- other recipients where we are authorised or required by law to do so
How we keep your personal information secure
We store personal information on secure servers that are managed by our service providers and us. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
How you can access your personal information
You have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.
How you can contact us
If you’re in the European Economic Area these rights also apply to you:
For applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.
How you can access your personal information
You are also entitled to ask us to post your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.